SportClubEvo terms of service

1. Contracting party

These Terms govern the use of SportClubEvo offered by Tulip Digital - Duijster, Binningerstrasse 46, 4123 Allschwil, Switzerland ("Tulip Digital", "we", "us"). SportClubEvo is a product of Tulip Digital; SportClubEvo is not a separate legal entity.

The customer is the sports club or organisation that orders the Services ("Customer", "Club").

2. Scope

These Terms apply to the SportClubEvo software-as-a-service platform, related modules (such as WebApp, Website, InfoBoard and Mobile App where subscribed), and associated support and documentation, unless a separate written agreement states otherwise.

3. Service description

SportClubEvo provides cloud-based tools for club administration, communication, publishing and connected digital experiences. Features depend on the subscribed plan and configuration. We may develop the Services over time; we do not guarantee that any particular feature will remain unchanged.

4. Contract formation and onboarding

A contract is formed when we confirm the order in writing (including email) or activate the Club's tenant after the Club accepts these Terms and the applicable order details. Onboarding may require the Club to provide accurate organisation and billing information.

5. Subscription plans and pricing

Current catalogue (prices per club per month, excluding Swiss VAT / MWST unless stated otherwise on the invoice):

Platform — CHF 199; Club Service — CHF 249; Connected — from CHF 299; Club Complete — from CHF 399.

Connected and Club Complete may include variable components reflected as "from" pricing in the order. No free trial is offered unless explicitly agreed in writing.

6. VAT and taxes

Prices are quoted excluding applicable taxes unless stated otherwise. Swiss VAT (currently 8.1% MWST) is calculated on native invoices where required by law. The Club is responsible for any taxes outside our invoicing scope.

7. Billing and payment

Unless agreed otherwise, SportClubEvo subscriptions are billed on a recurring monthly cycle via SportClubEvo native billing: monthly invoice, Swiss QR-bill / bank transfer, and reconciliation.

Payment is not processed through Stripe or TWINT as the primary customer-facing subscription rail unless we expressly agree otherwise in writing.

Standard payment term: 30 days from invoice date.

8. Subscription periods

Each billing period runs for one month unless a different period is stated on the invoice or order. Fees are due for each started period in accordance with the billing schedule.

9. Cancellation — Platform and Club Service

Platform and Club Service are flexible monthly subscriptions from the start. The Club may cancel at any time. Cancellation takes effect at the end of the current already-paid billing period. The Club retains full access until that date. No subsequent period will be renewed or invoiced after the effective cancellation date.

10. Cancellation — Connected and Club Complete

Connected and Club Complete have an initial minimum contractual term of 36 months. Ordinary cancellation cannot terminate the contract before the end of that minimum term.

After the initial 36 months, the subscription continues on an open-ended monthly basis unless terminated. From that point the Club may cancel at any time, effective at the end of the current already-paid billing period, with access until that date and no renewal thereafter.

11. Refunds

Already-started or paid subscription periods are generally not refunded merely because the Club chooses to cancel during the period; access continues through the end of the paid period instead.

Exceptions may apply where a billing correction is required, we expressly agree otherwise, or mandatory applicable law requires a refund.

12. Late and failed payments

If invoices are not paid by the due date, we may suspend access after reasonable notice and charge statutory interest where permitted. The Club remains liable for amounts due for periods already invoiced.

13. Club responsibilities

The Club is responsible for the accuracy of data it enters, compliance with laws applicable to its activities (including youth and employment rules where relevant), and providing privacy notices to its members.

14. Accounts and security

The Club must keep credentials confidential, assign access appropriately, and notify us promptly of suspected unauthorised access.

15. Acceptable use

The Club must not misuse the Services (including unlawful content, interference with the platform, or attempts to bypass security). We may suspend access for serious or repeated breaches.

16. Customer and club data

As between the parties, the Club controls member and operational data it uploads. We process such data to provide the Services as described in our privacy policy and any data processing terms. Upon termination, export and deletion are handled according to product capabilities and legal retention duties.

17. Intellectual property

We retain all rights in SportClubEvo, software, branding and documentation. The Club receives a non-exclusive right to use the Services for the subscription term. Club content remains the Club's responsibility.

18. Availability and maintenance

We aim to operate the Services reliably but do not guarantee uninterrupted availability or a specific uptime SLA. Planned maintenance and emergency work may cause temporary limitations.

19. Support

Support channels and response expectations are described on the website or order documents. Critical security issues should be reported promptly to hello@tulip-digital.ch.

20. Suspension and termination for breach

We may suspend or terminate the Services for material breach (including non-payment or acceptable-use violations) after notice where reasonable. Mandatory consumer or non-waivable rights remain reserved where applicable.

21. Liability

To the extent permitted by mandatory law, Tulip Digital is liable only for direct damages caused by intentional misconduct or gross negligence. Liability for slight negligence, indirect or consequential damages, and lost profits is excluded unless mandatory law provides otherwise.

22. Changes to the Services or Terms

We may update the Services and these Terms. Material changes will be communicated with reasonable notice. Continued use after the effective date constitutes acceptance where permitted by law.

23. Governing law

These Terms are governed by substantive Swiss law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

24. Jurisdiction

Exclusive place of jurisdiction for disputes arising from or in connection with these Terms shall be the courts at the operator's seat in Allschwil, Canton of Basel-Landschaft, Switzerland, subject to mandatory provisions.

25. Contact

General and legal: hello@tulip-digital.ch · Billing: billing@sportclubevo.com